Contact information
Contact Information
Welcome to contact Herbova. We are happy to help with questions about products, orders, returns and other product-related matters.
info@herbova.fi
We usually respond within 24 hours on business days.
Company details
Herbova / Rikkilä Group Oy
Business ID: 3005912-6
Auxiliary business name: Herbova
PL 222
00101 Helsinki, Finland
Herbova operates as an online store without a physical shop. Customer returns and other mail are sent to our postal address: PL 222, 00101 Helsinki, Finland. Pickups are not available without separate agreement.
Return address
The same as the company address:
Herbova / Rikkilä Group Oy
PL 222
00101 Helsinki, Finland
You can find more information about returns on our Return and Refund Policy page.
Payment service provider
The payment processing service is provided by Paytrail Oyj (business ID: 2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail appears as the payment recipient on the bank statement or card invoice and forwards the payment to the merchant. In case of complaints, please contact the merchant first.
Paytrail Oyj
Business ID: 2122839-7
Innova 2, Lutakonaukio 7
40100 Jyväskylä, Finland
paytrail.com/kuluttaja/tietoa-maksamisesta